Code of conduct - fair recruitment, fixed standards

We adhere to the guidelines of the WHO and the International Convention on Human Rights.

With our binding Code of Conduct, we at SM Care Solutions and our business partners are committed to fair recruitment. We pursue a strict “no fee policy” for foreign employees.

Care with principles

We voluntarily undertake to comply with the ILO core labour standards, in particular the general principles and operational guidelines for fair recruitment of the ILO, as well as the IRIS standards of the International Organization for Migration.

The following principles are particularly important to us when recruiting foreign workers:

Respect for the law, fundamental principles and rights in the workplace
Respect for ethical and professional behavior
Prohibition of recruitment fees and associated costs for foreign workers
Respect for freedom of movement/freedom of movement of persons
Respect for transparency regarding employment conditions
Respect for confidentiality and data protection
Safeguarding access to legal remedies

As part of the recruitment and placement process, business partners shall ensure compliance with the laws and agreements of all participating countries in which they operate, including the relevant labor and immigration laws.

Our Code of Conduct is binding

As SM Care Solutions acts on behalf of clients and implements the service packages with business partners commissioned by it, who have submitted to this Code, it checks as far as possible whether the objectives, motivations, contractual obligations and conduct of all these parties comply with the requirements of this Code.

Equal rights for all

Furthermore, SM Care Solutions and the business partners confirm the following: The foreign workers have the right to be recruited to work in Germany through a process that is based on a fair and transparent recruitment process and an appropriate working environment and recruitment conditions that meet the assurances made. Employees have the same rights and obligations as their colleagues in Germany and are responsible for fulfilling their obligations to their recruiter and/or employer.

How we deal with infringements

SM Care Solutions and its business partners confirm that no retaliatory action will be taken against anyone who files a complaint or reports a suspected violation of this Code. Employees or other parties who violate this policy will be subject to appropriate disciplinary action. This may include (but is not limited to) disclosure of the violation to government officials, if required by law, agreement or contract, and failure to enter into or termination of contractual relationships with the party in question.

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